Effective date: May 3, 2026Last updated: May 3, 2026This Privacy Policy describes how Operator Playbook ("we," "us," or "our"), a brand operated by Cross Digital Ventures LLC (a Missouri limited liability company), collects, uses, and shares information about you when you visit theoperatorplaybook.org, subscribe to our newsletter, download our resources, or otherwise interact with us.If you have questions, contact us at [email protected] or by mail at:Cross Digital Ventures LLC
18005 E 31st Terrace Dr S
Independence, MO 64057
United States
We collect the following categories of information:Information you give us directly. Your email address when you subscribe to the newsletter or download a resource. Optionally, your first name. If you reply to an email, the contents of that reply.Information collected automatically. When you visit the site, our infrastructure providers (beehiiv and Cloudflare) automatically log your IP address, browser type, device type, referring URL, and pages viewed. This data is used to keep the service running and to detect abuse.Cookies and similar technologies. We use a small number of essential cookies set by beehiiv to remember whether you have already subscribed and to measure newsletter engagement (opens, clicks). We do not sell this data.We do not knowingly collect information from anyone under the age of 16. If you believe a minor has given us information, contact us and we will delete it.
We use the information we collect to:
Send you the Operator Playbook newsletter and the lead magnets you requested.
Reply to messages you send us.
Measure which articles, hooks, and resources are useful so we can publish more of what works.
Detect and prevent fraud, spam, and abuse of the service.
Comply with legal obligations.
We do not sell your personal information. We do not share your email address with third-party advertisers.
We share information only with the service providers we use to operate the business:
beehiiv — newsletter delivery, email engagement analytics. (beehiiv Privacy Policy)
Cloudflare — DNS, network security, and content delivery. (Cloudflare Privacy Policy)
TikTok, Instagram, YouTube — only if you choose to follow or interact with our public profiles on those platforms. We do not share your email with them.
Stripe — only if you ever purchase a paid product from us in the future. (No paid products are sold today.)
We may also disclose information when required by law, subpoena, or to protect our legal rights.
Unsubscribing. Every newsletter we send includes an unsubscribe link at the bottom. Clicking it removes you from our list immediately.Access, correction, deletion. Email [email protected] to request a copy of your data, correct it, or have it deleted. We will respond within 30 days.California residents (CCPA / CPRA). You have the right to:
know what personal information we collect, use, disclose, or sell;
delete personal information we have collected from you;
correct inaccurate personal information we hold about you;
opt out of any "sale" or "sharing" of personal information for cross-context behavioral advertising;
limit the use and disclosure of sensitive personal information; and
(effective January 1, 2026) receive notice about and opt out of any automated decision-making technology that produces legal or similarly significant effects on you.
We do not sell or share personal information as those terms are defined under California law, and we do not use automated decision-making to make legal or similarly significant decisions about you. We also will not discriminate against you for exercising any of these rights. To submit a request, email [email protected].EU/UK residents (GDPR / UK GDPR). You have rights of access, rectification, erasure, restriction, portability, and objection. The legal bases we rely on are your consent (newsletter subscription) and our legitimate interests (operating and improving the service). To exercise any right, contact us at the email above.
We keep your email address on our newsletter list until you unsubscribe or request deletion. Server logs are retained by our infrastructure providers for up to 90 days for security and operational purposes.
We use industry-standard practices to protect your information, including TLS encryption in transit and access controls on our internal tools. No system is 100% secure, but we will notify affected users without undue delay if we ever experience a breach involving personal data.
We are based in the United States. If you access the site from outside the U.S., your information will be transferred to and processed in the U.S. By using the service, you consent to that transfer.
If we make material changes, we will post the updated policy here and update the "Last updated" date. For significant changes, we will email subscribers in advance.
Cross Digital Ventures LLC18005 E 31st Terrace Dr SIndependence, MO [email protected]
# Privacy Policy**Effective date:** May 3, 2026**Last updated:** May 3, 2026This Privacy Policy describes how Operator Playbook ("we," "us," or "our"), a brand operated by Cross Digital Ventures LLC (a Missouri limited liability company), collects, uses, and shares information about you when you visit theoperatorplaybook.org, subscribe to our newsletter, download our resources, or otherwise interact with us.If you have questions, contact us at [email protected] or by mail at:> Cross Digital Ventures LLC> 18005 E 31st Terrace Dr S> Independence, MO 64057> United States---## 1. Information we collectWe collect the following categories of information:**Information you give us directly.** Your email address when you subscribe to the newsletter or download a resource. Optionally, your first name. If you reply to an email, the contents of that reply.**Information collected automatically.** When you visit the site, our infrastructure providers (beehiiv and Cloudflare) automatically log your IP address, browser type, device type, referring URL, and pages viewed. This data is used to keep the service running and to detect abuse.**Cookies and similar technologies.** We use a small number of essential cookies set by beehiiv to remember whether you have already subscribed and to measure newsletter engagement (opens, clicks). We do not sell this data.We do not knowingly collect information from anyone under the age of 16. If you believe a minor has given us information, contact us and we will delete it.---## 2. How we use your informationWe use the information we collect to:- Send you the Operator Playbook newsletter and the lead magnets you requested.- Reply to messages you send us.- Measure which articles, hooks, and resources are useful so we can publish more of what works.- Detect and prevent fraud, spam, and abuse of the service.- Comply with legal obligations.We do not sell your personal information. We do not share your email address with third-party advertisers.---## 3. How we share your informationWe share information only with the service providers we use to operate the business:- beehiiv — newsletter delivery, email engagement analytics. ([beehiiv Privacy Policy](https://www.beehiiv.com/privacy))- Cloudflare — DNS, network security, and content delivery. ([Cloudflare Privacy Policy](https://www.cloudflare.com/privacypolicy/))- TikTok, Instagram, YouTube — only if you choose to follow or interact with our public profiles on those platforms. We do not share your email with them.- Stripe — only if you ever purchase a paid product from us in the future. (No paid products are sold today.)We may also disclose information when required by law, subpoena, or to protect our legal rights.---## 4. Your choices**Unsubscribing.** Every newsletter we send includes an unsubscribe link at the bottom. Clicking it removes you from our list immediately.**Access, correction, deletion.** Email [email protected] to request a copy of your data, correct it, or have it deleted. We will respond within 30 days.**California residents (CCPA / CPRA).** You have the right to:- know what personal information we collect, use, disclose, or sell;- delete personal information we have collected from you;- correct inaccurate personal information we hold about you;- opt out of any "sale" or "sharing" of personal information for cross-context behavioral advertising;- limit the use and disclosure of sensitive personal information; and- (effective January 1, 2026) receive notice about and opt out of any automated decision-making technology that produces legal or similarly significant effects on you.We do not sell or share personal information as those terms are defined under California law, and we do not use automated decision-making to make legal or similarly significant decisions about you. We also will not discriminate against you for exercising any of these rights. To submit a request, email [email protected].**EU/UK residents (GDPR / UK GDPR).** You have rights of access, rectification, erasure, restriction, portability, and objection. The legal bases we rely on are your consent (newsletter subscription) and our legitimate interests (operating and improving the service). To exercise any right, contact us at the email above.---## 5. Data retentionWe keep your email address on our newsletter list until you unsubscribe or request deletion. Server logs are retained by our infrastructure providers for up to 90 days for security and operational purposes.---## 6. SecurityWe use industry-standard practices to protect your information, including TLS encryption in transit and access controls on our internal tools. No system is 100% secure, but we will notify affected users without undue delay if we ever experience a breach involving personal data.---## 7. International transfersWe are based in the United States. If you access the site from outside the U.S., your information will be transferred to and processed in the U.S. By using the service, you consent to that transfer.---## 8. Changes to this policyIf we make material changes, we will post the updated policy here and update the "Last updated" date. For significant changes, we will email subscribers in advance.---## 9. ContactCross Digital Ventures LLC18005 E 31st Terrace Dr SIndependence, MO [email protected]